Our main couriers for UK Mainland delivery are Royal Mail and ParcelForce, but we reserve the right to use other courier companies at our discretion, and a signature is required.
Please note that we cannot ship to PO Box addresses.
Unfortunately there sometimes additional costs made by courier services for deliveries to UK addresses in areas that they classify as remote, such as the UK Highlands & Islands, the Channel Islands and Northern Ireland. We will contact you via email to advise you of any additional shipping fees before dispatching your order.
When placing an order for delivery outside of the UK, we will quote shipping fees on an individual basis. We will endeavor to keep the shipping prices as low as possible and send you a separate invoice for the shipping fee via email, after you have placed your order. If you wish to discuss possible charges before placing your order, please do email us at firstname.lastname@example.org and we will advise accordingly.
When receiving a parcel sent from an international destination (we are based in the UK) your parcel may be subject to local customs and import charges which are set by the government of the local territory. Slumbering Hound cannot be held responsible for any charges applied and these are to be paid by the customer receiving the parcel. If you are in any in any doubt, please contact your local Customs Office.